Privacy Policy

Your trust matters to us.

Effective Date: 8th October 2025

Thank you for choosing ElevenOne (11:1) — a product of NeX Consulting Ltd. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application, website, and related services.

1. Information We Collect

We collect:

  • Information You Provide: account data, notes, and messages you share.
  • Automatically Collected Data: IP address, browser, usage logs.
  • Optional Data: permissions (notifications, calendar) with consent.

2. How We Use Your Information

To provide, improve, and personalize your ElevenOne experience, send devotionals, and respond to support requests. We never sell or rent your personal data.

3. Data Protection

All data is securely encrypted via Supabase. Only authorized NeX Consulting staff can access user data. We follow Nigeria's NDPA 2023 and international privacy standards.

4. Third-Party Services

We use trusted services (OpenAI, Paystack, Supabase) for functionality under confidentiality terms.

5. Your Rights

You may request access, correction, or deletion of your data via support@elevenoneapp.com.

6. Children's Privacy

ElevenOne is for users aged 13+. Parents should guide younger users.

7. Updates

We may revise this policy. Updates appear on this page with a new effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@elevenoneapp.com

Website: https://www.elevenoneapp.com

Company: NeX Consulting Ltd